Located in My Salon Suites Building - Permanent Hair Removal in Downtown Oak Park, IL
Located in My Salon Suites Building - Permanent Hair Removal in Downtown Oak Park, IL
Consultations are complimentary. We require a 24 hour notice to cancel/reschedule. Changes made in less than 24 hours will result in a $30 booking fee and your card on file will be charged. Our policies are strictly enforced.
Late arrivals will be charged the full price of scheduled service(s) even if there is not enough time to render them. Please respect our time as we do yours.
24HR CANCELLATION POLICY : For appointments 1 hour or LESS, 50% of services booked will be charged if cancelled/rescheduled within 24hrs of appt.
48HR CANCELLATION POLICY : For appointments OVER 1 hour, 50% of services booked will be charged if cancelled/rescheduled within 48hrs of appt.
NO-SHOW POLICY: 100% of services booked will be charged as a booking fee for no show appts. Calling AFTER your scheduled appointment is considered a no show. Additional appointments cannot be booked until all balances are paid on account. Multiple no shows will result in refusal of service.
DOWNGRADING APPOINTMENT LAST MINUTE:
Clients are charged for full treatment time booked. Shortening a scheduled appointment in less than 24/48 hours impacts other clients ability to book.
UPON BOOKING YOU AGREE TO OUR POLICIES
All current clients have a locked in rate with no increases throughout the whole duration of their treatment series. Any price increases will only effect incoming new clientele. Any prices in booking system will be adjusted to reflect your saved rate.
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Please arrive no sooner than 5 minutes prior to your scheduled appointment. We have a very small waiting area that is shared with other suites. Only one guest is allowed with client during appointment. If you would like to see if your technician can accommodate you earlier than scheduled, you can text our office number. They will respond as soon as they are finished with their prior client. We are a small business, our technicians answer the calls/texts in between clients.
Copyright © 2023 Luna Electrolysis - All Rights Reserved.
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